Shipping policy

At WristGrace, we are committed to delivering your order safely and quickly across Pakistan.

1. Shipping Coverage

We currently deliver to all major cities and regions across Pakistan, including:

  • Lahore
  • Karachi
  • Islamabad
  • Rawalpindi
  • Faisalabad
  • Multan
  • Peshawar
  • Gujranwala
  • Sialkot

and many other cities nationwide.

2. Shipping Charges

✅ Free Delivery Available on selected products and promotional offers.

Any applicable shipping charges will be displayed during checkout before you complete your order.

3. Order Processing Time

Orders are typically processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may require additional processing time.

4. Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 Business Days
  • Remote Areas: 3–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

5. Courier Partners

To ensure reliable nationwide delivery, WristGrace ships orders through trusted courier networks in Pakistan.

Our logistics partner is InstaCourier, which utilizes multiple leading courier services across Pakistan to provide efficient delivery coverage and tracking.

This may include courier providers such as:

  • Leopard Courier
  • TCS
  • M&P Courier
  • Call Courier
  • Trax
  • BlueEX

or other available delivery partners depending on your location and service availability.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas of Pakistan.

Customers can pay for their order when it is delivered to their doorstep.

7. Advance Payment Discount

Customers choosing advance payment may receive a 5% discount on eligible orders.

Payment instructions will be shared after order confirmation.

8. Order Tracking

Once your order has been dispatched, tracking details will be shared via:

  • WhatsApp
  • SMS
  • Email (if provided)

Customers can use the tracking information to monitor delivery progress.

9. Failed Delivery Attempts

Please ensure that:

  • Your phone number is correct.
  • Your shipping address is complete.
  • Someone is available to receive the parcel.

If delivery fails due to incorrect information or repeated unavailability, additional shipping charges may apply for re-delivery.

10. Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with photos or videos for verification.

We will investigate the issue and provide an appropriate resolution.

11. Contact Us

For shipping-related questions, please contact us:

WristGrace
📧 Email: musmanhamid1@gmail.com
📱 WhatsApp: +92 3174098497

We strive to provide a smooth, reliable, and hassle-free delivery experience for every customer. 🚚⌚